Privacy Policy

Last Updated: September 30, 2025

At XENIFYtech, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our digital services.

1. Information We Collect

We collect different types of information depending on how you interact with us:

Website Visitors:

• Email Address: When you subscribe to our launch notifications
• Usage Data: Information about how you interact with our website

Service Clients:

• Contact Information: Name, email, phone number, business details
• Project Information: Brief details, requirements, preferences, and feedback
• Business Content: Logos, brand materials, website content, social media credentials (when authorized)
• Payment Information: Billing details (processed securely through payment providers)
• Analytics Data: Website performance, social media metrics, campaign results (for our services)

2. How We Use Your Information

We use the information we collect for the following purposes:

• To send you launch notifications and updates about XENIFYtech
• To deliver our digital services (web development, digital marketing, content creation, social media management)
• To communicate with you about projects and service delivery
• To improve our website and services
• To process payments and maintain billing records
• To analyze campaign performance and provide reporting
• To respond to your inquiries and provide customer support

3. Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Secure data storage and encryption
• Access controls limited to authorized personnel
• Regular security assessments and updates
• Secure handling of social media credentials (encrypted and access-restricted)
• Compliance with data protection best practices

4. Third-Party Sharing

We do not sell, trade, or share your personal information with third parties for their marketing purposes. We may share information with:

• Service Providers: Trusted partners who help us deliver services (hosting, payment processing, email services)
• Digital Platforms: When managing your social media or running campaigns (with your authorization)
• Analytics Tools: To measure campaign performance and website analytics
• Legal Requirements: When required by law or legal process
• Business Protection: When necessary to protect our rights or safety

All third-party providers are required to maintain the confidentiality and security of your information.

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and fulfill project obligations
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Maintain business records and portfolio examples (with permission)

You may request deletion of your data at any time, subject to legal retention requirements.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Opt-out of receiving marketing communications
• Withdraw consent for data processing (where applicable)
• Request a copy of your data in a portable format

7. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website performance. We may also use tracking for:

• Website analytics and performance measurement
• Campaign tracking and conversion measurement
• User experience improvement

You can control cookie settings through your browser preferences.

8. Social Media Management

When providing social media management services, we:

• Access your social media accounts only with explicit authorization
• Store credentials securely with encryption
• Use access only for authorized service delivery
• Do not share your account information with unauthorized parties
• Revoke access upon service termination (or you may do so at any time)

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify subscribers and active clients of any significant changes via email. Your continued use of our website and services after changes are posted constitutes your acceptance of the updated policy.

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